Cancellation policy

HyssopBloom Subscription Policy

Some items in our store may be offered to you as a subscription, this cancellation policy lays out how you can change or cancel these kinds of purchases. 

At HyssopBloom, we believe that a pure, joyful clean should be a regular part of your self-care ritual. Our subscription service ensures you never run out of your favorite handcrafted soaps while offering exclusive benefits and convenience.

Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our refund policy for more details on returns and refunds. 

Subscription Options

We offer two convenient subscription frequencies to suit your needs:

  • Monthly Subscription: Receive a fresh box of HyssopBloom soaps every month.

  • Quarterly Subscription: Receive a fresh box of HyssopBloom soaps every three months.

Subscriber Benefits

As a valued subscriber, you will enjoy a number of exclusive perks:

  • Discounted Pricing: All subscription orders receive a 2% discount on the price of each soap. The discount is automatically applied at checkout.

  • First in Line: Be the first to try new HyssopBloom creations! Subscribers get first-in-line access to new product samples, ensuring you get to experience our latest blends before anyone else.

  • Priority on Inventory: Enjoy peace of mind knowing your favorite soaps are always in stock. Subscribers receive priority on inventory, guaranteeing that your order is secured even during periods of high demand.

How It Works

  • Choose Your Soaps: You have full control over your subscription. Simply select the soaps you want to receive in each order. You can easily manage your selections by logging into your account.

  • Flexible Scheduling: You can change your subscription frequency, swap out products, skip a delivery, or pause your subscription at any time.

  • Easy to Manage: All subscription settings can be managed through your customer account portal on our website.

Billing & Cancellations

  • Billing: Your payment method will be automatically charged on a recurring basis according to your chosen frequency (monthly or quarterly).

  • Cancellations: You may cancel your subscription at any time through your account portal. To avoid being charged for the next order, please make sure to cancel at least 5 business days before your next scheduled billing date.