Shipping policy

At HyssopBloom, we handcraft each soap with pure care, extending that same dedication to delivering your order safely and sustainably.

Order Processing & Handling

• Processing Time: Allow 1-3 business days for meticulous preparation and quality inspection of your artisanal order.
• Fulfillment Schedule: Orders ship Monday–Friday, excluding major holidays.

Shipping Rates & Methods

• Costs: Displayed at checkout based on weight and destination.
• Standard Shipping: Via USPS (First Class or Priority Mail) within the contiguous U.S.
• International: Via DHL and UPS

Estimated Delivery Times

• Domestic (U.S.): 3-7 business days after shipping; times may vary by carrier.
• International: 7-14 business days after shipping; times may vary by carrier.
• Tracking: Email confirmation with tracking number upon shipment.

Packaging

• Eco-conscious materials protect your soaps while minimizing environmental impact.

Damaged or Lost Packages

• Damaged Items: Contact support@hyssopbloom.com within 48 hours of delivery with order number and photos of item/packaging. We'll provide a replacement or refund.
• Lost Packages: If tracking stalls, email us for carrier investigation and resolution.